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  • 01709 584885
  • roccg.crownstreetsurgery@nhs.net
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Crown Street Surgery
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Appointments

Due to the surgery following government advice relating to evolving situation with Coronavirus we are offering telephone triage or video consultations with our GP’s and Nurses.  Please see the short You Tube video below explaining how the video consultation works.

Online Appointments

Please note as of 1st July 2019 if you are registered for Online Services there will be additional appointments available to book online, please see details below:

A small number of routine appointments with GPs are available to book online. You can book/cancel an appointment online, using the secure website of SystemOnline. To use this facility you have to register for its use in person at the surgery, when you will be given a user ID and Password. If you are already registered, please click here to login.

Please let us know if you cannot keep your appointment and this can be offered to someone else.

The Doctors and Nurses respect your time and will try not to keep you waiting too long. We hope you will understand that some consultations can take longer than others and may run over. Also, emergencies arise which may have to be given priority on occasions. We hope you will understand if you are inconvenienced.

Same Day urgent appointments will be available to book online from 6.40am each day. These are for urgent, acute issues that need to be seen the same day.  NB: all Doctor and Nurse appointments are still available to be booked over the telephone from 8am or in person at reception.

Blood test appointments will be available to book online. These appointments MUST only be booked if a Doctor or Nurse has advised you to have a blood test.  (If not, then a blood test will not be taken). To book blood appointments please select from the available clinicians.

Routine appointments are available to book online up to 4 – 6 weeks in advance.

Care Navigation

Care Navigation is about getting the right care, by the right person, first time for our patients in Rotherham. We are offering our patients some alternatives to having a GP appointment, if it is suitable for you. Our Receptionists will ask you a couple of questions to find out the nature of your call and they may suggest that you are seen by another service that you could possibly access quicker?

Click here for more information about Care Navigation

Making appointments with doctors

The surgery operates a ‘Bookable Appointment System’ service.

This service offers a variety of appointment slots these range from Same Day Bookable, Embargoed Slots released at various intervals, On-line appointments, Follow-up slots for the GP’s to use and the Duty Doctor each day will cover telephone triage for any patients that cannot attend surgery and it is urgent on the day.

Patients can contact the surgery on 01709 584885 from 8.00 am to make a convenient appointment.

Please note that the surgery does not offer an emergency service. All emergencies need to be directed to the Urgent Care Centre at Rotherham District General.

Making appointments with nurses

To make appointments with the nurses, please call the surgery between 8.00 am and 6.30 pm on 01709 584885 Monday to Friday. You can also make appointments in person at reception

Extended Access Appointments are available outside normal surgery hours

We are able to book routine GP/ ANP / Nurse / HCA/ Phlebotomist / Clinical Pharmacist appointments for our patients to be seen:

MONDAY – FRIDAY: 6.30pm – 8.30pm

SATURDAY: 8.00am – 12.00 noon

SUNDAY: 8.00am – 12.00 noon

These appointments will be held at either Broom Lane Medical Centre,  Kimberworth Park Medical Centre and Magna Group – Valley Health Centre.

Please speak to a receptionist for further information or to book an appointment

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17 Crown Street, Swinton, South Yorkshire, S64 8NB

  • 01709 584885
  • roccg.crownstreetsurgery@nhs.net
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