We always try to provide the best services possible but there may be times when you feel this has not happened. Our in-house complaints procedure is not able to deal with questions of legal liability or compensation. We hope you will use it to allow us to look into and, if necessary, correct any problems that you have identified or mistakes that have been made. If you use this procedure it does not affect your right to complain to NHS England. If you wish to make a complaint please make an appointment with our Practice Manager. Full details will be taken and a decision made on how best to deal with the complaint. You will not be discriminated against by making a complaint.
Click here to download our complaints leaflet (DOCX, 62KB)